Frequently Asked Questions
Can I use my own designer or do I have to use yours?
You're free to use your own graphic designer! Just make sure they provide a vector file of your design. If you'd like to work with our in-house design team, we're happy to help—just note that there may be a small additional charge. Acceptable file formats include: JPG, SVG, PNG, PDF, CorelDRAW, Adobe Illustrator, or EPS.
What’s a vector file, anyway?
A vector file is a type of image that can scale to any size without losing clarity. It's a must for sharp, professional engraving.
Can I approve the design before engraving?
Absolutely. We’ll email you a black and white proof for review. You can request edits or give us the green light. Once approved, your design heads into production—no changes after that, so double-check it!
Can I customize my order?
Heck yes! Customization is kind of our thing. Just keep in mind that pricing may vary depending on the product and design complexity.
Barrel Questions? We’ve Got You.
My barrel is leaking—what now?
No worries. Leaking is totally normal at first. The wood needs to swell to seal itself. Use water, not liquor, to cure it. Give it up to 5 days (or more for larger barrels) before reaching out.
How do I cure my barrel?
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Rinse it 3–4 times to remove debris
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Fill with distilled water until it stops leaking (may take 1–7 days)
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Once sealed, drain the water, let it dry for a few hours
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Fill with your spirit of choice—cheers to fast aging!
Why is curing important?
Our barrels don’t use glue or nails—just pressure and craftsmanship. Curing swells the wood to create a tight seal, preventing leaks and loss of flavor.
How should I store my barrel?
Keep it in a cool spot away from direct sunlight. In dry climates, wipe it down weekly with a damp cloth to prevent cracking. If it's empty, fill it with water to maintain its shape.
Can I put my barrel in the fridge or freezer?
Nope! Cold temps can cause mold and slow the aging process. Keep it cool, not cold.
How many times can I reuse it?
With proper care, your barrel can last for years. Just note that aging efficiency will decrease with each use.
It’s been dry for a while and now it leaks—help!
Try re-curing it with boiling water. Submerging the barrel can help seal it (though it may darken the outside). For stubborn leaks, barrel wax works wonders.
Do you guarantee your barrels?
You bet. Our fast-aging barrels are the real deal—designed to bring out big flavor in less time. Crafted with care, backed by passion.
Barrel Cleaning & Maintenance Tips
How often should I clean it?
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Spirits: Not necessary between batches, but a cleaning rinse never hurts
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Wine: Clean after every other use
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Give your barrel a little spa treatment every now and then!
Barrel Cleaning Kit (coming soon!)
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Soak with OxySan in distilled water for 24 hrs
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Rinse thoroughly
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Soak with citric acid in warm water for another 24 hrs
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Final rinse with hot water
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To prevent mold: add a crushed Campden tablet to the water when storing
Glass Care
Are your glasses dishwasher safe?
We recommend gentle handwashing only. Our engraved and hand-painted designs deserve a little extra love to keep them looking fresh for years.
So there you have it, barrel buddies!
Whether you're curing, aging, gifting, or sipping — we're here to make it smooth, stylish, and seriously fun.
Still got questions? Hit us up anytime at info@supremewhiskeystones.com.
Cheers to flavor, craftsmanship, and the good stuff that brings us together!